Get in touch with any enquiries you might have, we're always happy to help.

Whilst we are friendly and welcome visitors, please note the farm itself is not open to the general public. This needs to be arranged separately as part of our Alpaca Experience packages.

Please note NO DOGS or any other animals are to be brought onto the farm at any time.

Contact Information

Shop opening times

Now that we have our online shop up and running, we only open our farm shop as part of our Alpaca Experiences or by appointment only because all of the products in the shop are now available online. Please do not turn up without an appointment as regretfully you may be turned away for safety reasons due to the Care Farm we run.

Office availability

We are available to take your enquiries between 9.00am and 5.00pm Monday to Friday. We do work outside and therefore cannot always answer the phone or email, so please be patient.  We will get back to you as soon as we can.

For Urcuchillay Alpacas enquiries:

Phone: 01458 860052 or 07570 511299


For Care Farm enquiries:

Phone: 07496 479315


We run a multi specie farm plus the care farm which keeps us very busy so we respectfully request that calls are kept to these hours and that no one turns up without an appointment.